Frequently Asked Questions
The shipping box and void fill are fully recyclable and compostable. To recycle individual product containers, simply peel off the label, remove the closure (pumps and sprayers must unfortunately go in the landfill), then put the glass or PET bottle into recycling. Refill pouches are coming to the lineup soon so you can reuse your bottles and closures!
Taking into consideration the average lifespan of a skin cell and length of time it takes for the outermost layer of skin (stratum corneum) to replace, it is fair to evaluate your experience with a
product after 6 weeks of consistent once or twice daily use.
Absolutely. The facial care formulas are uniquely well-suited to extra-sensitive facial skin, but even people who don’t have skin troubles may find them just perfect.
Your first order will ship within 2 business days of payment receipt. Sunday is the only day that orders do not enter US Postal Service transit. Orders are shipped from Massachusetts. Transit time varies by destination, but most orders arrive within 3 days of shipping. You will receive an email when each renewal order is generated, and each renewal order ships within 2 business days of that.